|The original packaging|
|Then some idiot decided to do this. Sales tanked.|
|Now Goldenberg's is almost back to its original.|
One would think that as business professionals we learn from others mistakes, gain experience, get better, and avoid certain traps. Yet a story like the one of Goldenberg's Peanut Chews is only one in a long chain of fundamental fuck-ups in corporate America, where some moron decides to go against the fundamentals of marketing knowledge.
Remember the packaging redesign disaster around Tropicana Orange Juice? Or the GAP New Logo mess? Or the classic Coke / New Coke mess? Well, here is another one. Thank God someone at Goldberg's Peanut Chewing headquarter put an end to it, did some research and reverted back to where the brand was before, most importantly put the 'Goldenberg's' name back on the packaging that tells people that this is what they're looking for.
Lesson learned: Don't mess with your brand. If you're the CEO: don't let some self-proclaimed marketing specialist just go ahead and change the packaging. If you're the Marketing Manager: Don't let some agency honcho talk you into a need for a redesign - they are an agency and want you to give them money so they can keep designing. In a nutshell: All the people who were responsible for this almost disaster should have gotten fired. They have no business being in their business. End of story.
Read the whole story at nytimes.com:
After Failed Identity Change, Peanut Chews Reclaims Its Goldenberg’s Roots